Your personal information is our top priority. This page explains — in plain English — how Aces Bet collects, uses, and protects your data.
All your data is protected with 256-bit SSL encryption. Every transaction — from login to payment — is fully encrypted.
Aces Bet never sells your personal information to advertisers or third parties. Your data is yours alone.
You can request to view, correct, or delete your information at any time. Your data belongs to you.
Your data is stored on secure servers. Any unnecessary data is automatically deleted after a set period.
We only collect the information necessary to provide our services — nothing more.
You can easily opt out of any marketing communications at any time. No promotional messages will be sent without your consent.
Welcome to Aces Bet. This Privacy Policy ("Policy") explains how the Aces Bet platform collects, processes, stores, and safeguards your personal information. By browsing our website, creating an account, or using any of our services, you are considered to have agreed to this Privacy Policy.
We believe your privacy is a fundamental right. Joining Aces Bet means you've placed your trust in us — and we are fully committed to honoring that trust. So instead of complex legal language, we want to explain everything to you in plain, straightforward terms.
This Policy applies to all Aces Bet services — including the website, mobile app, live chat support, and other digital channels. Users under the age of 18 are not permitted to use our platform.
In short: We keep your data secure, we never sell it, and you stay in control of your information at all times.
Aces Bet only collects information necessary to provide our services and ensure security. We collect three types of data:
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Full name and date of birth | Identity Verification & Age Confirmation | Yes |
| Mobile number | OTP, Support & Payments | Yes |
| Notifications & Communications | Optional | |
| IP Address | Fraud Prevention | Automatic |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
Aces Bet uses your information only for specific, defined purposes. We will never use your data for anything unnecessary.
Marketing Communications: We only send promotional messages with your consent. To opt out at any time, email us at support@acesbet.bet.
Aces Bet does not sell, rent, or commercially share your personal information with third parties. However, there are certain circumstances where information may be shared:
In all such cases, our partners are bound by strict confidentiality agreements. They may only use your information for the specific purpose stated — nothing more.
Please Note: Aces Bet never shares your password or full payment details with any third party.
The Aces Bet website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance platform functionality.
You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may affect certain features of the platform.
We follow industry-leading security standards to protect your information — not just at a single level, but across multiple layers of protection.
You Can Help Too: Use a strong password, never share your login credentials with anyone, and avoid logging in on public Wi-Fi.
As an Aces Bet member, you have important rights over your personal information. We respect these rights and are here to help you exercise them.
You may request to know what information we hold about you.
If any of your information is incorrect, you can request that it be updated.
After closing your account, you may request deletion of your data (except where required by law).
In certain circumstances, you can request that we stop processing your information.
You can request a download of a copy of your data.
You may file a privacy complaint with our support team.
To exercise any of these rights, email us at support@acesbet.bet or reach out via live chat. We will respond within 30 business days.
Aces Bet takes the privacy and protection of minors extremely seriously. Our platform is strictly for users aged 18 and above.
The Aces Bet platform integrates certain third-party services (such as payment gateways). These services have their own privacy policies, available on their respective platforms.
Aces Bet is not responsible for the privacy practices of third parties. However, we only work with trusted, vetted service providers who meet our standards.
How long your data is retained depends on the type of data and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | 7 years (legal requirement) |
| KYC Documents | 5 years after account closure |
| Gaming Logs | 3 years |
| Support Chat | 2 years |
| Cookies Data | At end of session or up to 1 year maximum |
Once the retention period expires, data is automatically deleted through secure methods.
Aces Bet may update this Privacy Policy due to business needs or changes in applicable law. For significant changes:
Continued use of the platform after any changes constitutes your acceptance of the updated Policy.
For any privacy-related questions, requests, or complaints, please contact us:
Our support team is available in Bengali and ready to address any privacy concerns you may have. Our goal is for you to feel completely safe and at ease on Aces Bet.
Learn More: Our Terms & Conditions and Responsible Gaming Also see this page.
Your privacy is fully protected at Aces Bet. Register today and enjoy a safe gaming experience.